The term ‘Express Custom Products LLC’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 400 Enterprise Dr, Lake Mills, WI 53551. The term ‘you’ refers to the user or viewer of our website.
Custom tap handles are made to order and can not be canceled or modified once production begins. Be sure to verify description and image shown in the shopping cart before placing the order as tap handles are made to these. If there are any discrepancies on the invoice, notify us immediately using the 'Contact Us' page. Custom tap handles are non-returnable. Colors displayed on your computer are an approximations of actual colors and may vary due to lighting and the computer's display. There may also be color variation or uneven shades of color due to the nature of the wood. We reserve the right to deny an order for any reason. Any views expressed on a tap handle are not necessarily those of us or our employees. We may use your tap handle design as an example on our website or on additional websites.
By submitting an order, you agree to allow us to use any text and images submitted to us to manufacture a tap handle. You agree that the logo and text submitted is not a trademark or you have permission of the trademark owner. If we recognize a trademark, we may ask you to provide written permission from the trademark holder. All orders containing unauthorized trademarks will be cancelled and refunded. We may ask to verify an image if there are significant changes to the logo.
Custom items may be changed or canceled only before production begins. All stock items may be canceled before they are packaged. To cancel, contact us using the methods on the 'Contact Us' page.
Stock items are generally shipped within 2 business days after receipt of payment and are shipped via USPS with tracking. Orders containing custom items are shipped after production. Standard production for custom orders is generally within 2-8 business days but may vary due to volume. Shipping time is 2-7 business days depending on the type of service. Express Custom Products LLC is not liable for delays in shipping.
Shipping fees include handling and packing fees as well as postage costs. Shipping fees vary according to total cost of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
All custom items are non-returnable. Items that are used are non-returnable. Unused stock items may be returned within 14 days from the date of delivery. All shipping charges are non-refundable. An RMA number must be obtained by contacting us prior to sending the return. The customer is responsible for return shipping. Refunds will be processed within 5 business of receiving the returned item(s).
Express Custom Products LLC is not liable to any injury that may occur from use of our products. The user agrees to hold Express Custom Products LLC entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).